Last updated: on request.
This Privacy Policy explains how this property ("we", "us") collects and uses your personal data when you book a stay or contact us through this website. We are the data controller for that information.
What we collect
- Booking details — your name, email, phone number, arrival/departure dates, number of guests, and any special requests you provide.
- Payment information — payments are processed by our payment provider (Stripe). We do not store full card numbers; we receive only a payment confirmation and reference.
- Messages — the content of enquiries and messages you send us.
- Technical data — IP address, approximate location, device/browser information and usage collected via privacy-friendly analytics.
Why we use it
- To take and manage your reservation and communicate with you about it.
- To take payment and issue receipts.
- To meet legal, accounting and tax obligations.
- To improve our website and, where permitted, measure marketing.
The legal bases we rely on are performance of your booking contract, our legitimate interests in running the property, and compliance with legal obligations.
Who we share it with
We share data only as needed to provide your stay: our payment provider, email delivery provider, and hosting/infrastructure providers acting on our behalf. We do not sell your personal data.
How long we keep it
We keep booking and transaction records for as long as required by law (typically for tax/accounting purposes) and delete or anonymise other data when it is no longer needed.
Your rights
Under the GDPR you may request access to, correction of, or deletion of your personal data, object to certain processing, and request portability. To exercise these rights, contact us at the contact address on our website. You also have the right to complain to your local data protection authority.
Cookies & analytics
We use privacy-friendly analytics and only set non-essential cookies with your consent. You can control cookies through your browser settings.
Contact
Questions about this policy? Contact us at the contact address on our website.